Tony Myers
Organized. Detail-Oriented. Reliable.
Core Competencies for the Role
Software & Systems Mastery
Extensive experience with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace/Drive. Former IS Support Specialist with a proven ability to manage complex software, post expenses, and handle intricate digital workflows.
Calendar & Appointments
Highly structured approach to managing appointments and following up on duties. Used to high-volume ticketing and logistics, ensuring no task falls through the cracks and calendars are impeccably updated.
Direct Communication & Research
Strong verbal and written communication skills honed as an Assistant Supervisor at Comcast. Confident in making phone calls, performing thorough web research, and acting as a self-starter in hybrid environments.
Relevant Professional Experience
IS Support Specialist & Migration Technician
University of Pennsylvania Health System (UPHS)Provided direct system support for billing agents and technicians. Acted as a vendor liaison, managed support issues via a centralized ticketing system, and handled detailed documentation. Perfected the art of attention to detail in a heavily regulated environment.
Sr. Technical Support / Assistant Supervisor
Comcast CorporationProvided high-level support for Business Class customers, demanding precision, patience, and excellent phone etiquette. Mentored a team of 31 people and maintained a 90% achievement level by being highly organized and reliable.
Order Fulfillment & Logistics
United Natural Foods, Inc. (UNFI)Consistently met production targets with 99%+ accuracy in a fast-paced environment. Impeccable attention to detail ensuring all operations were executed exactly as required by the systems in place.
Education
Associate of Science in Specialized Technology
Lincoln Technical Institute, Philadelphia, PA
Focus: Computer and Networking Support